Please contact for any concerns about exchanges and store credit.
30 DAY EXCHANGE GUARANTEE! Call, or Email PRIOR to returning product.
Send the purchased product in its original packaging with the
Purchase order number on your confirmation email, your information and address.
Send to: Performancedownhill.com 76 Exeter Road Suite B Newmarket, NH 03857
* If you do not return the original packaging, you will be charged 20.5% for repackaging.
** Product returned for credit must be in 100% resaleable condition and show no signs of wear or use.
***Returned items shipping cost and exchanges shipping cost is the customer's responsibility.
Store Policy:
No refunds. All Sales Are Final, including Backorders and out of stock items.
Store credit and exchanges only.
All Warrantee Issues and Damaged Products:
MANUFACTURER ISSUES: Damaged products from boxed items are a Manufacturer warrantee.
All manufacturer issues will be dealt with by Performancedownhill.com.
Shipping Damages:
Performancedownhill.com offers YOU optional INSURANCE at the checkout. This is for the
protection of your merchandise. No insurance means no assured delivery coverage. Just like
home owners or auto insurance, coverage is your option.
Special Freight:
Freight Charges In addition to shipping charges: Apply to all special Freighted Items at an
extra charge for heavy merchandise that UPS normally does not deliver will be added to
the charges. (All spin bikes, treadmills, and bicycles).
Performancedownhill.com
1 Bayside Road Building 2 Suite 1
Greenland, NH 03840
(603) 319-4048